PSA & ticketing
Create tickets from alerts and sync devices with your PSA
- Set up the Autotask PSA integrationConnect octoja to Autotask PSA so check alarms open tickets, recoveries comment and close unassigned tickets, and devices sync as configuration items.
- Set up the c-entron Service-Board integrationConnect the c-entron web service, import customers into octoja and optionally create tickets from check alarms.
- Set up the Codemeta OS integrationConnect Codemeta OS to octoja to raise tickets from check alerts, sync devices, and import customers using a Codemeta OS API key and your Workspace ID.
- Set up the DocBee integrationConnect octoja to DocBee so check alarms open DocBee tickets, recoveries close the unassigned ones, and your devices sync into DocBee as objects hourly.
- Set up the TANSS integrationConnect TANSS, configure alarm tickets and device synchronization, and inspect history.
- Set up the Freshservice integrationConnect octoja to Freshservice so check alarms open tickets, recoveries close them, and devices sync into the Freshservice ITAM inventory.
- Set up the HaloPSA integrationConnect octoja to HaloPSA so check alarms open tickets, recoveries note or close them, and devices sync as HaloPSA assets.
- Set up the Inserve integrationConnect octoja to Inserve so check alarms open tickets, recoveries add a note, and devices sync as assets in Inserve.
- Set up the Jira integrationConnect octoja to Jira Service Management so check alarms open cases and recoveries comment on and close them.
- Set up the Odoo integrationConnect octoja to Odoo Helpdesk so check alarms open tickets and recoveries comment on or close them.
- Set up the TOPdesk integrationConnect octoja to TOPdesk so check alarms raise incidents, recoveries comment or close them, and devices sync as TOPdesk assets.
- Set up the Zammad integrationConnect octoja to Zammad so check alarms open tickets and recoveries comment on and close them.