Alerting & Cases
Set up and deliver alerts, and work on them as cases
- Set up alerts for a checkManage alert configurations centrally, review where they are used, and assign them to monitoring checks.
- Get Alerted When a Device Goes OfflineLearn how octoja detects that a device is offline and how to set up the Device online check so the right people are notified.
- Send Alerts to a Microsoft Teams ChannelConnect octoja to a Microsoft Teams channel and post alert cards via Power Automate.
- Send alarms by SMS, call, and app pushCreate notification groups in octoja so alarms reach your team by SMS, phone call, or app push, and route an alert rule to the group.
- Review and manually resolve active alarmsSee open alarms across all checks and manually resolve stuck alarms as an administrator.
- Manage CasesCases let you track issues, tasks, and service requests in octoja. Assign to a user, link to a device, set priority, and add comments as work progresses.