Acronis Cyber Protect Cloud

The Acronis Cyber Protect Cloud check evaluates a device's protection status from Acronis Cyber Protect Cloud data: the result and age of the last backup, applied backup plans, and active Acronis alerts. The check runs on the server every 30 minutes by default and does not depend on the device's operating system. It runs nothing on the device and needs no access to the Acronis agent.

For the check to receive data, the integration must be connected and the device's customer matched to an Acronis tenant. See Connect Acronis Cyber Protect Cloud.

Prerequisites

• The Acronis Cyber Protect Cloud integration is connected under Administration → Integrations. This requires the Integration Management permission.
• The device's customer is matched to an Acronis tenant.
• octoja can link the device to an Acronis resource: preferably through a unique Acronis instance ID from the device inventory, otherwise through a device name that is unique within the customer, ignoring the DNS domain suffix.
• To add the check, you need the Monitoring Check Management permission.

Steps

1. Open the device and, on its Checks tab, click Add Check → Acronis Cyber Protect Cloud.
2. Adjust the settings if needed and click Add Check.

Alternatively, deploy the check with a config package.

Settings

If the age thresholds are entered the wrong way round, the check swaps them before evaluating.

Results

The overall result is the worst severity across all enabled evaluations. The age thresholds already apply when the value is equal: with the default, the check warns from exactly 26 hours. Age is only evaluated for devices with a backup plan.

The most recent backup run counts as failed when it ran after the last successful backup, or no successful backup exists yet, and Acronis does not report the backup plan's status as OK.

Collected metrics

• Name of the linked Acronis resource
• Backup status of the most recent run
• Time of the last successful backup and of the most recent run, plus the age of the last successful backup in hours
• Names of the applied backup plans
• Number of counted alerts, split into warning and critical, plus up to five of the newest alerts with title, severity, and time

Notes

• The check reads only the data octoja has synchronized and does not query Acronis itself. Synchronization with Acronis also runs every 30 minutes, so changes in Acronis may appear in the result with a delay.
• Active alerts are the alerts Acronis reported for the device during the last synchronization. octoja removes alerts that Acronis no longer reports at the next synchronization.
• This check is independent of the local Acronis Backup check, which reads the Acronis agent and acrocmd directly on the device.

See also: Connect Acronis Cyber Protect Cloud, Set up alerts for a check